Shipping policy

Shipping and Return Policy for Mood Monsters Ltd

Shipping Policy:

  • Products are currently on pre-order, and estimated shipping dates will be communicated during checkout and via email.
  • Pre-orders will be processed in the order they are received, and customers will receive a confirmation once shipping begins.
  • We ship globally. Shipping times and costs vary by location and will be displayed during checkout.

Returns:

  • Returns are accepted within 14 days of delivery for unopened products in their original packaging.
  • To initiate a return, contact us at support@moodmonsters.com. Customers are responsible for return shipping costs unless the product is defective.

Lost or Damaged Items: